Why IQS?

IQS Certified courses are recognized as an industry leader and IQS endorsement means that you can be confident that the course you are attending:

  • covers the key knowledge and skills you need to start your journey as a management systems auditor
  • will be taught by tutors who are experienced auditors and trainers who have fulfilled IQS’s tutor competency requirements
  • will be taught using a variety of proven practical student-focused learning techniques to help you learn and enjoy the course
  • has a limited class size to maximize participation and optimize your learning.
  • has been regularly assessed by an approved technical assessor.
  • completion of this course is the first step to becoming IQS registered lead auditor.  

IQS recognize that attending a training course is usually a major commitment, both in terms of cost and time. When choosing the right training organizations and the right course, make sure you look for those that display the IQS certification mark.

IQS only approves organizations that have demonstrated a high standard of technical and training expertise. All training organizations approved by IQS must demonstrate that they have the competence to achieve the learning outcomes for each course and to examine the performance of students.

When you are choosing an IQS certified Course and Training Organization you can be certain that;

  • Your knowledge and skills are developed through an interactive and practical approach to tasks and audit activities.
  • Courses are delivered by tutors who are experts in management systems in auditing and experienced in training.
  • Students are formally assessed and examined during training.

Learning Objectives

The aim of this course is to provide students with the knowledge and skills required to perform first, second and third-party audits of quality management systems against ISO 9001, in accordance with ISO 19011 and ISO 17021, as applicable.

The seven learning objectives describe in outline what delegates shall be able to do by the end of the course. Delegates will need to demonstrate acceptable performance in all of these areas in order to complete the course successfully. The objectives are as follows:

  • Describe the purpose of a quality management system and explain the 8 principles of quality management.
  • Explain the purpose, content and interrelationship of ISO 9000, ISO 9001, ISO 9004 and ISO 19011.
  • Interpret the requirements of ISO 9001 in the context of the audit.
  • Describe the roles and responsibilities of auditors and lead auditors.
  • Plan and conduct and audit in accordance with ISO 19011, demonstrating ability to:
  1. plan and prepare effectively
  2. gather objective evidence, through effective interviewing, observation, sampling and note taking
  3. analyze and interpret information in order to determine conformance with requirements.
  • Report the audit, including writing valid, factual and value-adding non-conformity reports.
  • Undertake audit follow-up activities, including evaluating the effectiveness of corrective action.

Course Format

  • Course Program
  • Each day is divided into four sessions, two before lunch and two after lunch.
  • The first session precedes the mid-morning break and the second follows mid-morning break.
  • The afternoon sessions are similarly divided.
  • The output of the exercise is a part of the formal continuous assessment and will therefore be marked.
  • Although the exercises are group exercises individual score to the delegate will be based on their overall participation.
  • A mock audit – Role play will be conducted on Days 4 & 5 of the Training for the delegates to demonstrate the skills learned and understood during the course. All sessions are interactive and delegate participation is encouraged.
  • You will need to allow sufficient time to read and understand the notes which have been provided.

Course Style

  • All sessions are delegate interactive and delegate participation is encouraged. Delivery will include presentations by lecture, overhead and slide projection.
  • There are numerous exercises and each activity is assessed as part of the overall candidature evaluation.
  • A model factory will be used and wherever possible practical illustrations will be given. All course presenters will have experience of QMS design and implementation, and have some experience of QMS certification and assessment.

A live audit in a host organization (or an audit role play) will take place on day 4 so as the delegates may demonstrate the skills learned and developed during the course.