Who will benefit?

  1. Management Representatives.
  2. ISO consultants, Personnel from Institutions / Companies wishing to monitor Quality Management System Performance and identify improvement opportunities through the use of Internal Audits.
  3. Students / Job Seekers in Quality Management Systems

Learning Objectives

  1. Why perform internal audits?
  2. What are your responsibilities as an Internal Auditor and how can you contribute to improvement?
  3. Why and how do you plan internal audits in relation to the identified risk and to your company’s business goals?
  4. How do you conduct an effective audit in a constructive and positive environment?
  5. How do you report and communicate audit results in a manner which creates impact and inspires change?
  6. What is the purpose and content of ISO 9001 and ISO 19011?

Course Content

  • Interpretation of ISO 9001:2015 Standard
  • Principles of Quality Management Systems
  • Elements of ISO 9001:2015
  • Process Approach &Process Modeling
  • Principles of Auditing Audit
  • Planning-Pre Audit Activities
  • Interpretation of ISO 19011 Auditing Standard
  • Auditor Competence
  • Audit Management
  • Post Audit activities
  • Non Conformities-Writing Classification
  • Audit Reporting

Training Methodology

  • Lectures
  • Group Work
  • Case Studies
  • Discussions

Course Period

2 Consecutive Days

There will be 1 hour exam at the last day of the training